Matrix Tooling: From Paper Job Sheets to 500 Digital Jobs a Week

Matrix Tooling provides cutting-edge tools from leading suppliers, along with vending solutions, engineered solutions, and expert tooling consultancy. John Kelvey, Logistics Supervisor at Matrix Tooling, shares his experience implementing RAM's Job Management system to enhance their job management processes.

Discovering Digital Job Management

As an existing RAM customer, Matrix Tooling was invited to participate in a beta test of the job management system. This opportunity came at the perfect time, as the company was looking to transition from their entirely paper-based job management approach.

Seamless Integration

The team quickly discovered that digital job management aligned perfectly with their:

• Operational needs
• Existing methods
• Business philosophy

Key Benefits

John describes the system as "straightforward, user-friendly, and clear" while delivering excellent information quality. The team particularly values:

• EPOD Functionality: Using digital job management as their Electronic Proof of Delivery system
• Templated Jobs: Allowing field teams to create detailed job sheets through the job tracking app
• Instant Submission: Completed jobs are immediately accessible to the management team
• High Volume Processing: Capacity to handle 500+ jobs per week
• Custom Job Sheets: Adaptable to specific company needs

Field Team Experience

Drivers participating in the beta test reported positive experiences using RAM's job management software in the field. While the custom sheets feature required some time to understand its terminology, the overall system proved highly intuitive.

For Matrix Tooling, the job management system has proven to be "a very efficient, user-friendly, and informative method" for implementing an app-based EPOD system, precisely meeting their primary requirements.

Book a demo to see how this software could help you manage your field service team.