Proof of work made simple with digital evidence
Capture signatures, photos, and GPS-verified records at the point of job completion. Every piece of work documented, every time.
The risk of working without evidence checks
Customer disputes are an unavoidable part of field service work, but they’re much harder to resolve when you have no proof of what was done. Evidence checks in job management software give you that proof on every job.
Here’s what businesses face when there’s no reliable proof of work system:
Customer disputes
Customers claim work wasn’t finished or wasn’t up to standard, and with no photo evidence, it’s hard to show what your engineer actually did on site.
No proof of site condition
There’s no before and after record of the site when you arrived, so you can end up taking the blame for damage that was already there.
No audit trail for complaints
When a complaint escalates, there’s no clear history of who attended, when they arrived and what they did. Job tracking gives you that record for every visit.
Delayed insurance claims
Insurance claims stall when there’s no photographic evidence to support them, leaving you waiting for decisions while costs mount up.
Word against word disputes
A paper job sheet with a scribbled signature carries little weight, so disputes come down to your engineer’s word against the customer’s.
Job evidence that protects your business
Clear evidence for every completed job
When work is completed, your team captures timestamped photos, a customer signature, and GPS verification. This creates a clear record of the job and helps resolve disputes, speed up invoicing, and protect your business.
- Customers claiming work wasn't completed or wasn't up to standard
- No before and after record to prove the condition of a site when you arrived
- Insurance claims that stall because there's no photographic evidence
- Relying on an engineer's word against a customer's account
The benefits of evidence checks
Speed up invoicing
When customers can see photo evidence of exactly what was done, they approve jobs faster and invoices go out sooner, with fewer queries holding up payment.
Protect your business
A consistent proof of work record for every job protects you in insurance claims, compliance checks and legal disputes. That’s especially valuable for facilities management teams working across multiple sites.
Build customer trust
Sending customers a summary with photos and a signed record shows you take quality seriously. For cleaning companies, before and after photos make the difference easy to see.
Keep engineers accountable
Photo evidence, customer signatures and GPS verification on every job encourage consistent, professional work and help your team maintain high standards.
Resolve disputes quickly
When customers question a job, timestamped photos and digital signatures back up your team and help resolve disputes in minutes rather than days.
Works offline
Evidence checks work in basements, rural locations and anywhere with poor signal. Photos and signatures are saved in the job tracking app and sync automatically once you’re back in range.
How evidence checks work
Engineer arrives on site
Work is completed and documented
Sign off and done
What our customers say
Why choose
RAM evidence checks?
Trusted by 23,000+ businesses
Free lifetime training
All-in-one platform
RAM has been helping businesses manage their fleets for over 20 years.
Explore more Klipboard Job Management features
Evidence checks work best as part of a complete job management workflow. Here's what else Klipboard Job Management can do:
Job management software
Built for businesses where work happens in the field.
Keep your fleet roadworthy with automated maintenance tracking and reminders.
- Full vehicle service history accessible in one place
- Track service history digitally for every vehicle
- Set reminders based on mileage intervals or dates
Frequently asked questions about evidence checks
An evidence check is a digital record of completed work, captured at the point of job completion. It typically includes photos taken by the field worker, a digital signature from the customer, a timestamp, and GPS location data.
Together these create a verifiable, tamper-proof record that the work was carried out to the agreed standard.
Proof of delivery systems verify that a driver attended a location and delivered goods. Evidence checks go further, they document the quality and completion of the work itself, with photos, customer sign-off, and job notes. For field service businesses, evidence checks provide a more detailed record of what was actually done on site.
Yes. Digital signatures captured through our evidence checks software are legally valid. They include a timestamp and GPS location as additional verification, giving you a record that holds up in disputes and legal proceedings.
Yes. Engineers take photos directly through the app at any point during the job, before work begins, during, and on completion. Photos are timestamped and stored alongside the rest of the job record.
Immediately. As soon as a field worker submits a completed evidence check, it's available to office staff in the Klipboard dashboard. There's no waiting for paperwork to come back or data to be entered manually.
Start capturing evidence checks on every job
Every job your team completes should have evidence behind it. With Klipboard, it always will.