Fire and security job management with Klipboard
Fire protection and security software to schedule fire alarm, burglar alarm, video surveillance and access control maintenance, handle emergency service calls and manage every service contract.
Complete digital inspection reports on site, and have every record ready when the fire inspector asks.
The pressure of managing fire and security contracts
As your fire and security business grows, so does the work of keeping maintenance contracts, technician schedules and inspection records in order, all while staying ready for the AHJ and your customers’ insurers.
Fire and security field service software like RAM Job Management keeps it in one place. On paper, every new contract brings more of these problems:
Inspection records buried in paper files
When a fire marshal or customer asks for a site’s inspection history, digging through paper reports and inboxes takes hours you don’t have.
Fire alarm inspections and renewals slipping
Annual and semiannual fire alarm inspections, security maintenance and contract renewals all fall on different dates. Miss one and the customer’s compliance, and your recurring revenue, is at risk. Maintenance scheduling creates every visit for you.
Inspection reports completed away from site
Test results and deficiencies written up back at the office mean errors, missing signatures and customers waiting for their paperwork.
Service calls landing on a full schedule
A trouble signal from a monitored site comes in while technicians are booked on planned inspections, and nobody can see who can move.
Losing track of installed security systems
Without a record of each panel, device and camera, technicians show up not knowing what’s installed, when it was last tested or what failed before. An asset register fixes that.
Invoices delayed by paperwork
Technicians finish the visit, but the paperwork comes back days later, and so does the invoice. On-site signatures and payments close that gap.
Job management for every fire and security system
Whether you’re servicing fire alarms, video surveillance, burglar alarms or access control, schedule technicians, manage maintenance contracts and keep inspection records organized in one place.
Technician scheduling for fire and security
Keeping technicians productive means balancing planned fire alarm and security maintenance with reactive service calls.
Stay in control with:
- Technicians assigned by availability, certification or system expertise
- Trouble calls from monitored sites slotted in around planned work
- Customer, site and system information shared instantly
- A clear schedule for every technician
Digital inspection reports and compliance
Complete fire alarm inspection reports, security system service records and customer sign-offs on site, so the office has every record straight away.
Capture every visit with:
- Fire alarm inspection and testing reports aligned to NFPA 72
- Burglar alarm, video surveillance and access control maintenance reports
- Test results, deficiencies and evidence check photos recorded on the job
- Customer signatures collected before leaving site
Fire alarm ITM software for service contracts
Recurring contracts are the heart of a fire and security business. Automate fire alarm inspection, testing and maintenance, along with security system maintenance, and stay ahead of every renewal.
Keep contracts running smoothly with:
- Annual and semiannual fire alarm inspections created automatically
- Customer reminders before planned inspections
- Contract renewal alerts
- A complete history of every maintenance visit
Installed system history
Security integrator software that keeps a complete history of every panel, device, camera and controller, so previous inspections, maintenance and repair work are always easy to find.
Access everything in one place:
- Service history for every fire alarm, CCTV and access control system
- Inspection reports and maintenance records linked to each installation
- Upcoming maintenance requirements highlighted automatically
- Customer and site history available before every visit
Benefits for fire and security businesses
Keep contracts on track
Automate recurring inspections, manage contract renewals and deliver planned maintenance without relying on manual reminders.
System history at a glance
Burglar alarm, video surveillance and access control maintenance records, plus fire alarm inspection reports stored within our job management platform.
Win repeat business
Deliver a professional service with accurate maintenance records, digital documentation and a complete history for every customer site.
Stay inspection-ready
Fire protection software that completes digital inspection reports, service records and customer sign-offs on site, keeping documentation ready for the AHJ, insurers and customer reviews.
Speed up dispatch
See which technicians are available, assign trouble calls quickly and keep customers informed with live job updates throughout every service visit.
Improve first-time fixes
The job management app gives technicians system history and fault records before they arrive, so they diagnose issues faster and complete more work on the first visit.
Trusted by field service businesses
Why fire and security businesses choose Klipboard
Shaped around your workflow
Backed by 20 years of RAM
Inspection templates ready on day one
Fleet products available too
Simple for technicians
Works with your business
Grow your fire and security business with confidence. Klipboard gives your office and engineers the tools to manage more contracts, reduce paperwork and deliver a professional service on every visit.
Frequently asked questions from fire and security businesses
Fire and security job management software helps businesses that install and maintain fire alarms, intruder alarms, CCTV and access control schedule engineers, manage maintenance contracts and complete inspection reports on mobile. It replaces paper reports and spreadsheets, so every visit is recorded and ready for audits.
Not ready to go digital yet? Start with our free job sheet template.
Yes. Fire and security companies can keep inspection reports, service records and maintenance history securely organised in one place. Having accurate digital records makes it easier to prepare for audits, demonstrate completed work and provide customers with the documentation they need.
Yes. Klipboard Job Management lets you schedule recurring maintenance visits for fire alarms, CCTV, intruder alarms and access control systems. Jobs are automatically created when they're due, helping your team stay on top of service contracts and reduce the risk of missed visits.
Every job creates a timestamped record showing when the engineer was assigned, when they arrived, how long they spent on site, and when the customer signed off the job. Combined with RAM vehicle tracking, you have GPS-verified proof of attendance that removes any ambiguity.
Klipboard combines engineer scheduling, maintenance contract management, digital inspection reports and customer records in one easy-to-use platform. Our fire and security job management software helps businesses reduce administration, improve visibility and deliver a professional service on every visit.
You set up the service schedule once per customer site, by system type and visit frequency. Klipboard Job Management generates the jobs automatically ahead of each due date, notifies the assigned engineer, and sends the customer an automated reminder. Annual and bi-annual visits are tracked without any manual intervention.
Take control of your fire and security operations
See how Klipboard Job Management helps fire and security businesses schedule engineers, manage maintenance contracts, complete digital inspection reports and keep every customer site organized.