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Plumbers repairing a broken sink
Vehicle Tracking & Telematics

How GPS Tracking Improves Job Management for Plumbers

William Wright
|
October 27, 2022

As a home or building owner, it is essential to repair any house-related issues quickly, especially plumbing issues. An unrepaired leaking faucet can waste as much as 4,000 gallons of water per year. Not only are you dissipating one of the most valuable resources–water but also a lot of money. So, plumbing service providers have to ensure that they provide prompt services and ensure proper fixes.

Plumbers often get numerous work calls, so it becomes difficult for them to handle the demand. Plumbing contractors don’t just have to fix problems but also have to take care of the admin, finances, distribution of the workforce, tools and materials, etc. If these aspects are not managed properly, the plumbing business will deliver ineffective services and suffer losses.

But with the help of a plumber fleet tracking system, they can address the business’ management complexity and ensure streamlined operations. Contractors can complete more jobs daily, stay on top of the workload, and boost business profitability.

Job Scheduling and Dispatching

Despite technological advancements, many plumbing companies still rely on manual scheduling. Indeed, manual processes are error-prone and can cause scheduling conflicts, late arrivals, and increased fuel costs. Not being able to manage inquiries results in loss of business because if plumbers don’t respond or reach the job site on time, customers will find someone else.

Job scheduling software for plumbing automates scheduling and ensures everyone is informed about the day’s workflow. Plumbers site tracking helps contractors schedule jobs considering the field team’s location, availability, and workload. It dispatches the nearest worker to the job, reducing their time behind the wheel and saving fuel costs. Assigning the right plumber for the right job improves team productivity and mitigates the chances of double bookings or mistakes.

Work Order Management

High plumbing work demand during the day can make it difficult for contractors to keep track of job orders and monitor their progress. Time tracking for plumbers can help service providers to manage jobs from creation to completion and get a bird’s eye view of everything happening at the job site. They can create, edit, and share custom job sheets from a centralised operational dashboard. Additionally, plumbers cost tracking can help contractors see the costs associated with the job, create accurate estimates, and avoid unfortunate billing mistakes.

Plumbing job management mobile app for field workers allows access to job details through their smartphones in real-time on the field. The app seamlessly connects the technicians with the office team, enhancing the flow of work orders, transparency in communication, and the first-time fix rate. Through plumbers' productivity tracking, managers, as well as technicians, know the status of tasks, upcoming job orders, and available resources, reducing unnecessary travel costs and improving operational efficiency.

Go Paperless

Plumbing businesses are typically burdened with hundreds of folders filled with physical job sheets. Technicians have to manage documents like work orders, invoices, customer maintenance logs, contracts, etc. They can spend hours in file hunting or suffer from the loss of double-data entry, hampering their productivity. However, field workers and service providers can reduce the amount of paperwork leading to fewer headaches and less time being wasted.

Our plumbing cost tracking lets contractors digitally create and store invoices and work orders in a centralised cloud database. A plumbers tracker system ensures everybody has access to the same information, eliminating manual data entry and admin costs. Field workers can quickly retrieve job or customer details from their mobile app and speed up job completion. This saves them a trip to the office to submit documents, reducing travel time and costs.

Vehicle and Asset Tracking

Since the plumbing industry revolves around delivering prompt services, plumbers must reach the job site on time. Plumbers vehicle tracking can help you track plumbers’ vehicles in real-time and stay in touch with them. With vehicle tracking plumbers, contractors can know where the staff is, monitor their job progress, and ensure that there is no unauthorised usage of vehicles. Plumbers employee tracking helps them with the best route and navigation, reducing time spent on roads, saving fuel costs, and increasing customer satisfaction.

In addition to this, contractors can always equip technicians with the right tools. Plumbers asset tracking guides you with precise whereabouts and equipment usage, saving time in finding them. Asset tracking for plumbers makes it easy for plumbing companies to digitise inventory control, reduce human errors, delay work completion, and eliminate spending more money ordering the same thing twice.

Improve Customer Satisfaction

Plumbing service providers receive payment from customers only when the job is completed. Keeping customers in the loop about job progress and expenses gives them more real-time visibility of everything. Plumbers plant tracking allows workers to address any issues instantly and boost customer satisfaction.

Through the mobile app, field technicians can approve jobs, send invoices and capture customer signatures on-site, increasing cash flow. Our job management software for plumbers streamlines operations with real-time scheduling, resource allocation, and tracking, alongside other capabilities, helping you scale your business effectively.

About the author

William Wright (Director of Telematics Sales, North America) brings nearly two decades of front-line sales and account leadership experience to RAM's North American business, having spent his career helping companies across logistics, transportation, and business services solve operational problems with technology.

Since joining RAM, William has focused on the challenges facing trades, service, and delivery fleets across the US and Canada; rising insurance costs, disputed accident claims, unproductive vehicle hours, and the administrative drag of running a mobile workforce. His approach starts with the operational reality rather than the feature list, matching each business to the right combination of vehicle tracking, AI dash cams, and job management software.

Earlier in his career, William held sales leadership positions at Freightcom and Loadlink Technologies, and spent several years in customer retention and client solutions roles at Shred-it and Bell, experience that shaped a consultative style built on keeping customers, not just winning them.

When he's not helping fleet operators get more from their vehicles, William is a lifelong ice hockey fan, a sport he'll happily talk about at length, given the chance.

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Take control of your fleet with smarter tools.

Reduce costs, improve visibility, and keep your business running efficiently with RAM solutions.

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Take control of your fleet with smarter tools.

Reduce costs, improve visibility, and keep your business running efficiently with RAM solutions.

Get a quote

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