Client asset management software for field teams

Keep an accurate register of every client asset, tag equipment with QR codes and store full service history in one place, so your team always has the details they need for the job in hand.

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23,000+
businesses trust RAM
250,000+
total hours saved by our customers
2–3 extra
jobs completed per day
98%
customer retention
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Where manual asset records fall short


Paper files and spreadsheets rarely keep pace with a busy field team. Details go missing, get duplicated or simply fall out of date, and building an accurate asset register becomes harder every month.

These are the issues that come up most often when equipment records are handled manually instead of through asset management in your job management software.

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No single source of truth

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Asset details are spread across paper files, spreadsheets and whoever last did the job, with no central asset register to check.

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Assets go missing

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When there’s no record of where equipment sits on a client’s site, engineers waste time searching for it before they can start the job.

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Warranty details get lost

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Cover dates end up buried in a filing cabinet or a supplier’s paperwork, so it’s easy to miss whether an asset is still under warranty.

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Service history is hard to find

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When a customer asks about a repair from last year, someone has to dig through old paper job sheets to find the answer.

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Recording assets by hand

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Writing out asset details by hand on every visit takes time better spent on the job, and mistakes creep in each time they’re copied.

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Audits take too long

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Confirming what equipment is where, and in what condition, becomes a lengthy manual exercise. For facilities management teams, that can mean hours spent walking a site with a clipboard.

A complete history for every asset

Every change recorded automatically

Rather than relying on someone to remember or write things down, the asset management system builds a running history for each piece of equipment as your team works, so nothing gets left out.

  • A timestamped audit log of every change made to an asset, from registration to the latest visit
  • Condition notes and photos captured chronologically, so you can see how equipment has changed over time
  • Exportable records ready for audits, inspections or customer reporting
  • Nothing depends on paperwork surviving between visits, so the history can't be misplaced

Benefits of asset management software

Build an accurate asset register fast

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Import existing records in bulk, or capture new equipment on site through the mobile app as your team works. There’s no need to enter the same details twice, so the register stays accurate from day one instead of drifting out of date within weeks.

Know exactly where an asset sits on site

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Every asset record shows its location within the client’s site, so an engineer assigned a job in the scheduling calendar knows where to find the equipment before they even arrive.

Keep photos and documents together

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Manuals, floor plans, warranty certificates and service records all sit against the asset they belong to. For medical equipment engineers, the manuals and service history for each device are there in seconds, rather than buried in emails or a filing cabinet.

Spot missing or outdated records quickly

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Gaps in an asset’s history, whether that’s a missing photo, a service note or an overdue PPM visit, show up straight away instead of surfacing during an audit or a customer query months later.

How asset management works

Why choose RAM for asset management software?

Trusted by 23,000+ businesses

RAM has been helping field service businesses run more efficiently for over two decades.
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Free lifetime training

New starters can be shown the ropes whenever they join, not just during the initial rollout.
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One connected platform

Asset management runs within RAM Job Management, so there's no separate system to maintain.
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See how the RAM asset management system can help you keep track of every asset your business relies on.

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Explore more job management features

Asset management is one part of a complete job management solution. Here's what else the platform can do:

Frequently asked questions about asset management software

What is asset management software?

Asset management software gives you a digital record of every piece of equipment your business looks after, including its location, condition, service history and documents. Instead of relying on paperwork or spreadsheets, your team can see everything about an asset in one place.

How do QR codes work for asset tracking?

Every asset gets a unique QR code when it's added to the system. Print it as a label and attach it to the equipment. When an engineer scans the code with the job tracking app, the asset's full record opens instantly, so there's no need to search for it manually.

Can I store photos and documents against an asset?

Yes. Photos taken by your field team are added to the asset record automatically, and you can upload documents such as manuals or floor plans so they're available on the mobile app whenever someone needs them.

Is this the same as RAM's GPS asset tracking?

No. Asset management is part of RAM Job Management and covers your asset register, QR tagging, and service history. If you need live GPS location tracking for plant or trailers, that's covered by RAM's asset tracking system instead.

Can I manage assets across multiple sites?

Yes. The asset management system is built for businesses working across several customer sites. Every asset shows its current location, so office staff and engineers both know exactly where equipment is without contacting each other first.

Stay on top of every asset you manage

See exactly what you own, where it's located and its complete service history, all from one asset management software dashboard.