The complexity behind facilities management
Managing multiple buildings means balancing planned maintenance, reactive work orders, statutory checks and strict service level agreements. Every property has its own schedules, assets and compliance requirements, and every client wants proof the work was done.
Facilities maintenance software like RAM Job Management brings all of it into one place. Without it, these problems come up on every contract:
Statutory checks on different cycles in every building
Fire alarm tests, emergency lighting checks, water temperature monitoring and gas safety all run on different cycles in every building. Miss one and it’s a compliance failure, not just a late job.
SLA compliance difficult to evidence
Response and fix times sit in emails and timesheets. When a client questions performance at a contract review, the evidence takes days to pull together.
Subcontractor work you can’t check
Subcontracted jobs come back as an emailed invoice and a line of notes. Without the same forms and photo evidence your own engineers provide, you can’t tell what was actually done.
PPM schedules slipping without anyone noticing
Planned maintenance tracked on spreadsheets has no automated triggers, so missed visits only come to light when a client complains. PPM software creates them for you.
No history for the equipment you maintain
When a boiler or air handling unit fails, engineers turn up without knowing what’s been done to it before, which parts it takes or when it was last serviced. An asset register keeps that history against each item.
Work orders lost between emails and spreadsheets
Reactive work orders arrive by phone, email and client portal, then get rekeyed into a spreadsheet. Emergency jobs land in an already full schedule, with no easy way to reassign them without losing track of what was booked.
One platform for FM job management
FM job management software that runs planned maintenance, reactive work orders and statutory compliance side by side. Office teams and engineers see the same jobs, assets and records as they update.
Job scheduling across your building portfolio
Facilities management job scheduling software makes it easy to coordinate planned maintenance, reactive callouts and day to day work orders across multiple buildings.
Office teams can see who's available, assign the right engineer and track every job from first visit through to completion, all from one FM job management platform.
Stay in control with:
- Live scheduling by engineer, skill, location or availability
- Instant dispatch for reactive maintenance and emergency callouts
- Mobile job notifications with all the information engineers need before arriving on site
- Real time job tracking from assignment through to completion
PPM scheduling
Planned preventative maintenance is the foundation of most FM contracts. Whether your contracts follow SFG20 or a client’s own specification, facilities management job management software creates work orders when visits are due, so nothing relies on spreadsheets or memory.
What you can manage:
- Recurring maintenance schedules by building, asset, service type and frequency
- Statutory checks like fire alarm tests and emergency lighting on their own cycles
- Building manager notifications when maintenance is booked and completed
- PPM completion reports ready for audits and contract reviews
Digital job sheets and service records
Capture complete service records before engineers leave site. Digital job sheets replace paper forms with accurate, real time documentation, giving facilities management teams instant access to every maintenance record.
Capture everything on site:
- Digital service records completed in real time through the mobile app
- Photos, defects and before and after images attached directly to every work order
- Customer and building manager signatures collected before leaving site
- Secure cloud storage for every job sheet, searchable by property, engineer or date
SLA reporting and compliance audit trails
Prove SLA compliance in seconds, not hours. Every response time, fix time and completed work order is recorded in one searchable audit trail.
Report with confidence:
- Response and fix times for every reactive work order
- PPM and statutory check completion records against each contract
- Time on site recorded against every work order, for staff and subcontractors
- Portfolio-wide reporting by building, client or contract
What FM companies get
Every work order in one view
Open work orders, PPM due, statutory checks and reactive jobs in one place, filtered by building, client or contract.
Prove SLA compliance
Response times, fix times, PPM completion and service records, ready for client reviews and compliance audits.
Automated PPM scheduling
Set up maintenance programmes once per building and let the job management software for facilities management generate jobs, notify teams, and track completion automatically.
Digital service records
Photos, completion notes, and client signatures captured on site in real time. Records in the office before the team has left the building.
Offline job management app for plant rooms
The mobile app works offline and syncs automatically, so service records are completed accurately even with no signal.
Subcontractor work orders on the same system
Subcontractors complete the same forms, photos and sign-offs as your own engineers, so every record looks the same, whoever did the work.
Real companies, real results
Why FM companies choose RAM
Support that understands multi-site FM operations
Industry-leading reliability
Handles FM complexity
Lifetime training and support
Transparent pricing, no hidden fees
Seamless integration
Facilities management businesses need more than standalone job management software.
RAM combines job scheduling, digital job sheets, fleet visibility and compliance reporting in one connected platform trusted by over 23,000 businesses.
Frequently asked questions from FM businesses
Facilities management job management software (sometimes called FM job management or facilities maintenance software) helps FM businesses schedule planned preventative maintenance (PPM), manage reactive callouts, assign engineers and complete digital job sheets from one platform.
It gives office teams and field engineers real time visibility over every maintenance job while reducing paperwork and improving compliance.
RAM automates recurring maintenance schedules, so you only need to set them up once. Work orders are generated automatically when visits are due, engineers are notified through the mobile app and every completed visit is recorded for future reporting and compliance.
Yes. Jobs are assigned to subcontractors through the same platform as your own team. Attendance is recorded digitally, completion records are captured on the mobile app, and everything feeds into the same reporting and audit trail. You get consistent, verifiable records regardless of who carried out the work.
Yes. Completion records, compliance reports, and service histories can be generated and shared directly from RAM Job Management. This reduces inbound queries from building managers and gives clients the visibility they expect as part of the contract.
Most FM businesses are operational within a week. RAM Job Management's templates cover common FM job types out of the box, and the platform's setup is straightforward for coordinators and field teams alike. Free onboarding support is included.
RAM Job Management handles the work itself: jobs, schedules, assets and records. For live vehicle tracking, dash cams and contractor attendance, RAM also offers fleet management for facilities management, which you can use alongside it.
Take control with facilities management job management software
Join over 100 facilities management companies using RAM to coordinate multi-site teams, automate PPM programmes, and give clients the documented proof of service they expect.