Whilst everyone hopes it doesn't happen, it's incredibly important that your drivers are aware of how to receive help should they get into an accident. Accident reports through RAM Assist ensures that should the worst happen, your driver is able to get assistance.
If a driver gets into an accident, they can use RAM Assist to alert the fleet manager of everything that has happened. They simply voice record a note of what happened, additionally, the voice recorder can be used to get eyewitness reports of what has happened as additional support for the driver if they were not at fault.
Get A QuoteWhilst you might think that you know exactly what to do in the event of an accident, that can all change when an accident actually occurs. An accident can occur in the blink of an eye, and we want to ensure that you are ready in the event of the worst happening. RAM Assist makes it easy, as simple as recording your voice to explain what happened.
How you might hypothetically react could be very different from how you do react in a high-stress situation.
Here's what to do after an accident:
However, most importantly, you must remember:
Sometimes calling the police to the scene is the right thing to do. You should call the police if:
You should alert the police about the incident within 24 hours of it happening - if you don't you may end up being given a fine as well as points on your licence or you may even be disqualified from driving
It's important that both drivers take the time to get out of their vehicles and take the time to swap information, you can't leave the scene without leaving your details or else the police may get involved
If you are able to, getting information from the scene of the accident will really help with your case.
Things to record:
Was no one else involved in the accident? If your accident has actually been damaging private property, or you have hit a parked vehicle, you should leave your information, like a note, somewhere the owner can see it.
Your honesty could be your saviour, if there was a witness to the incident or a CCTV that caught the incident and report the incident, you will end up in serious trouble.
RAM Assist automatically remembers your vehicle license plate based on your log-in credentials and it gets your current location using GPS. RAM Assist takes you through step-by-step:
Incident details
Other Parties
Imagery
Take images of the following:
With RAM Assist,. it's as easy as that.
RAM Assist's Accident Reporting feature ensures that if the worst is to happen when your drivers are on the road, they are able to quickly and easily relay this data back to the fleet manager who can then ensure that any and all issues are dealt with, including sending an ambulance to them if they require medical assistance.
It couldn't be easier for your drivers to report if they are involved in an accident. They simply go into the RAM Assist driver app on their smartphone and tap the "Accident Report" button, this then immediately begins the process.
You are taken through the process step by step, however, the information required will be any details about the accident or incident, including the location and time as well as any injuries which have been sustained. If there is another vehicle involved in the accident, it is sensible to get contact information from the driver so all bases are covered.
RAM Assist's Accident Reporting feature allows you to take photos and videos to help with your report. This helps to provide more information and even a little bit more context about what has occurred.
We understand that an accident can happen at any time of day, especially for a driver who may have long hours or even drives late into the night, early morning, or at the weekend, so it is important to us that you are able to report an accident at any time of day.
Accident reports sit within the RAM Assist application which requires a connection to the internet through Wi-Fi or mobile data to access. You can fill out the report whilst offline, but it will only go through to the fleet manager once the internet connection has been restored.
Your accident report will go straight to your fleet manager, from there, they will have all of the appropriate information, such as insurance provider, the information, images and even voice recorded information can be sent on to the insurance provider to get things moving forwards.
An accident report can be accessed quickly and easily through the RAM Assist web app. The fleet manager or the respective person in charge of accessing the RAM Assist web app can go into "reports", choose "Accident Report" and choose a time frame and they can see all accident reports that were filled out during that time period.
The information that your drivers provide within their accident reports is entirely confidential, it is secure data which will only be shared with the relevant parties, such as the insurance provider.
By giving drivers a quick and easy way to report any accidents within the RAM Assist app, you give them and yourself peace of mind. Additionally, it can help to improve driver safety and works to reduce the likelihood that any accidents will occur in the future.
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