In the event of a driver experiencing a breakdown, it is crucial for them to have a streamlined process for obtaining roadside assistance and notifying their employer. This is where breakdown reporting comes into play, offering a seamless solution where drivers can promptly contact their employer, who can then arrange for roadside assistance to come to their aid. By utilising breakdown reporting, your drivers can conveniently select their current vehicle and provide all the necessary details in a single location, enabling you to have a comprehensive understanding of the incident prior to its occurrence. The primary objective of breakdown reporting is to minimise the effort involved in securing assistance when it's needed the most.
When a breakdown happens, drivers often face the task of notifying both their roadside assistance provider and their fleet manager, while also ensuring they have their breakdown service information on hand, breakdown reporting aims to simplify this process. Through the integration of RAM Assist, each driver can access their breakdown service information, while the fleet manager can effectively communicate all relevant details to the roadside assistance team. Most importantly, the fleet manager can provide an accurate location of the driver, ensuring swift assistance and the earliest possible arrival time.Get a Quote
The purpose of breakdown reporting is to streamline the process of handling breakdown incidents for drivers, fleet managers, and roadside assistance providers. It aims to simplify the communication and coordination between all parties involved
Breakdown reporting contributes to smoother operations, improved fleet management, and cost savings for your company by enhancing efficiency, communication, response times, and data utilisation.
The key features of breakdown reporting focus on efficient incident reporting, streamlined communication, accurate location tracking, centralised information management, and data-driven decision-making to optimise fleet operations and resolve breakdown incidents effectively.
Breakdown reporting helps you identify breakdown patterns, streamline maintenance processes, and make data-driven decisions that reduce vehicle downtime, optimise resource allocation, and improve operational efficiency. These factors contribute to cost savings by minimising revenue losses, preventing costly repairs, optimising fuel consumption, and reducing overall maintenance expenses.
Do you have a question? Ask us anything