Overlook and achieve streamlined workflow by intelligently scheduling and dispatching jobs, maximising productivity, and enhancing customer service. Get the flexibility to redistribute jobs instantly.
You no longer need to be constantly on the phone to assign jobs as you can use one system to allocate jobs to the right person with Job Assist. Additionally, get an extensive view of available resources and upcoming jobs to schedule accordingly. See jobs in progress and when they become completed.
With smart scheduling features, managers can dispatch work more quickly, enhance response times, and reduce costs associated with manual job allocation.
Effective team management
Job Assist enables you to schedule multiple jobs for several clients altogether. Once jobs are created, you can instantly assign them using different filters and categories. Better job visibility helps avoid scheduling conflicts and get notified in case of overbooking.
All your team members are connected under one system providing insights on potential lead times and making team management painless.
Our comprehensive platform brings together managers and field workers under one system through our advanced mobile app. Field workers can easily log in their work details through the app, which will also notify managers about job updates. Simply glance over job tracking of each worker and quickly dispatch jobs.
Thanks to this two-way communication, managers have better control over their field team and can monitor their performance almost in real time, ensuring service levels are met.
Along with monitoring their performance, businesses can fetch real-time location details of field workers. Our fleet tracking solution enables managers to dispatch jobs to the nearest members on the go whilst also being able to see live movements of drivers in transit to their next job.
The location tracking feature is also helpful in unexpected situations where managers can re-assign jobs, reduce inefficiencies and ensure timely delivery of services.
Keeping customers informed and updated helps establish a strong bond with them. Job Assist keeps customers aware of job confirmation and completions through emails or text messages and captures signatures using our innovative sign-on glass technology, fostering transparency and trust.
Delivering exceptional customer service can help businesses to improve their brand reputation in the market and stand out from the rest.
Save time and costs spent manually allocating jobs and focus on strategic growth.
The field team will diligently follow the schedules and minimise errors ensuring maximum productivity.
Through our single platform, get a full view of where jobs are in completion and be able to see any inconsistencies or patterns that are not within expected targets.
We ensure quality and value-driven services to help augment your business.
Optimised scheduling gets jobs completed faster, which boosts your profitability and growth
Job Assist allows you to plan and organise your tasks and various activities for your mobile workforce. You simply have to create the job within Job Assist and use the drag-and-drop calendar feature to put a job into an empty slot. This puts it within a single employees day at a certain time.
Yes, of course! Your mobile workforce will utilise the mobile app, and when they complete a job they will submit this with photos and a signature. This then allows you in the main office to see that the job has been completed whilst not having to call up the driver. This prevents distracted driving whilst also ensuring that there is more fluid communication between the driver and the main office.
Of course! When your job has been created you simply use the drag-and drop calendar to schedule it. The calendar shows the week for your drivers as well as what they currently have scheduled and their free spaces during the day. This allows you to put a job into the blank spots during their day, and this job will only be available to the driver whose calendar you have put the job into.
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