Metro Rod

Metro Rod

"RAM Tracking has been very effective for us. It’s helped reduce costs, improve how we plan jobs, and keep drivers focused. I would certainly recommend it to other businesses."

Dave Milner
Area Development Manager

How Metro Rod Improved Job Response Times and Reduced Costs with RAM Tracking

Metro Rod operates in a fast-paced drainage sector, where jobs can come in at very short notice and customer expectations are high. Being able to respond quickly and efficiently is critical to keeping operations running smoothly. 

As the business grew, Metro Rod struggled to keep track of where vehicles were going, see how routes were being planned, and how efficiently jobs were being scheduled. 

Gaining Visibility Over Vehicles and Daily Movements 

Before using RAM Tracking, Metro Rod struggled to clearly see where vehicles were travelling from and to throughout the day. Without this visibility, it was harder to optimise routes or send the right engineer to the right job at the right time. 

By introducing vehicle tracking, Metro Rod gained real-time insight into vehicle locations, allowing the team to make quicker decisions and respond more effectively to incoming jobs. 

Planning Jobs More Reactively 

In drainage services, work often needs to be planned and dispatched at speed. Knowing where engineers are and how close they are to a job can make a significant difference to response times and customer satisfaction. 

With access to real-time data, Metro Rod can now plan jobs more reactively, taking into account where vehicles are located and how quickly engineers can reach customers. This has helped improve job scheduling while also giving the business a clearer understanding of operational costs. 

“Jobs come in very quickly in our sector, so knowing where people are allows us to plan much more effectively and get to customers faster,” the team explains. 

Reducing Costs in a Challenging Fuel Market 

Like many businesses, Metro Rod has faced increasing cost pressures, particularly around fuel. With prices changing frequently, controlling spend has become more important than ever. 

Using fleet tracking, Metro Rod has been able to plan journeys more efficiently, reduce unnecessary mileage, and bring fuel costs down. This has had a direct impact on overall operating costs and helped the business better manage ongoing financial pressures. 

Supporting Drivers and Improving Focus 

RAM Tracking has also delivered benefits from a driver perspective. With clearer routes, better job planning, and improved visibility, drivers are able to stay focused on their work without unnecessary distractions. 

The system supports both the business and its drivers, helping everyone work more efficiently throughout the day. 

Delivering Real Value Across the Business 

For Metro Rod, the value of RAM goes beyond simple GPS tracking. The system has helped improve job response times, reduce costs, and support better decision-making across the operation. 

“RAM gave us the information we needed to understand where people were, how to plan jobs better, and how to manage costs,” the team says. “It’s been very effective for us.” 

Your Fleet. Your Response Time. Your Control. 

As Metro Rod have seen first-hand, having clear visibility over vehicles can make a real difference in fast-moving businesses. 

From reacting to jobs more quickly and planning routes more effectively, to reducing fuel costs and understanding the true cost of each journey, RAM Tracking supports better day-to-day decision making for plumbers nationwide. 

Whether you’re managing a local drainage operation or coordinating teams across multiple regions, RAM Tracking helps you respond faster, control costs, and keep operations running smoothly. 

If fleet visibility, cost control, and faster response times matter to your business, RAM Tracking can help. Get in touch today for a no-obligation quote tailored to your fleet. 

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