Fleet software for facilities management companies
Fleet management for facilities management companies, from tracking service teams across your building portfolio to verifying contractor attendance and proving SLA compliance to building owners.
Facilities management: coordinating multi-site teams
Running facilities management means getting service teams to dozens of buildings, often with subcontractors in the mix. One property needs an emergency repair while another wants proof the weekly clean happened.
Without clear visibility of your fleet, the same problems come up across every contract:
Can't see which teams are where
With teams spread across dozens of buildings, finding out who’s where takes a round of phone calls. By the time you’ve found someone, the building manager has rung again.
No proof of SLA compliance
Response times and visit frequencies are written into the contract, but without proof of delivery, you’re relying on timesheets to prove you met them.
Can't verify contractor attendance
Subcontractors invoice for the hours they say they worked. Without independent attendance records, you’re paying on trust.
Emergencies disrupt planned schedules
A burst pipe or a failed boiler pulls a team off planned work, and the PPM programme slips across several buildings at once.
Staff driving their own cars
Plenty of FM staff drive their own vehicles between sites, which leaves gaps in mileage claims, insurance cover and duty of care. It’s a grey fleet you can’t see.
Risky driving on client sites
A phone call while reversing into a loading bay, or speeding through a hospital car park, is exactly what clients complain about. Without AI dash cams flagging risky driving as it happens, you usually hear about it from the client first.
Complete visibility for facilities management operations
RAM’s facilities fleet management tools show you what’s happening across every site, prove contractors turned up and keep your vans safe and roadworthy.
GPS vehicle tracking for facilities management
A building manager rings at 4pm asking whether the contractor ever arrived. GPS vehicle tracking and journey history answers that in seconds, without chasing anyone.
What you gain:
- See all vehicle locations showing which teams are at which properties
- Arrival and departure times proving contractors turned up at each building
- Response time data showing how quickly teams reached emergency maintenance
- Journey history showing scheduled visits happened when they were meant to
Dash cams for facilities management fleets
Facilities management teams travel between multiple properties daily. Connected dash cams give you evidence when access disputes or incidents occur.
Protection for your teams:
- Video evidence sorting out disputes about property access or parking incidents
- Footage backing up insurance claims when things happen on client premises
- Monitor driving standards across your teams and subcontractors
- Access recordings without getting vehicles back from sites
Facilities management job management software
Tracking proves your teams got to site. Job management software covers what they did once they were there, from planned maintenance programmes to signed-off completion records.
Run your operations:
- Set up recurring maintenance visits across properties and they repeat automatically
- Send emergency callouts to whoever's closest to the building that needs attention
- Get service completion records with photos and client signatures on mobile
- Generate compliance reports showing all maintenance work across your properties
Benefits for facilities management companies
See teams across your properties
Check which properties have teams on site and who is available for the next callout, without phoning around to find people.
Prove contractors turned up
Time records show exactly when contractors got to each property and when they left. Answer building owner queries instantly with actual data instead of chasing paperwork.
Show you’re meeting SLAs
Response time tracking and scheduled visit records prove you’re meeting contractual obligations, with evidence checks ready for client reviews and audits.
Cut mileage between sites
Plan routes around where teams already are and cut the miles between buildings, with lower fuel spend to show for it.
Reduce emergency response times
Send the nearest available team when emergency maintenance comes in, giving building managers realistic ETAs based on where people actually are.
Why facilities management companies choose RAM?
Local support
Reliable technology
Mobile access for teams
Training included
Quick setup
Detailed reporting
Over 100 facilities management companies use RAM to keep track of their teams across multi-site contracts, and our support team knows what SLA reviews and building owner queries involve.
Common questions from facilities management companies
Facilities fleet management is how FM companies keep track of the vans, teams and subcontractors servicing their building portfolio. It combines GPS tracking, dash cams and vehicle checks, so you can see who’s at which property, prove attendance and response times, and keep vehicles safe and roadworthy.
With GPS fleet tracking, you can see which teams are at which buildings in real time. When a building manager reports an issue, you know immediately who is nearby and can provide accurate response times.
Yes. With their agreement, subcontractor vehicles can have tracking units fitted, giving you the same visibility across every team servicing your properties. It’s worth agreeing how the data will be used up front using our vehicle tracking laws blog as a reference point.
Timestamped arrival and departure data shows when teams attended each property. You can generate reports proving response times and scheduled maintenance visits are meeting contractual requirements.
Yes. RAM Job Management for facilities management handles PPM programmes, service records and client sign-off. The job management app works offline, so teams can complete records in basement plant rooms and sync when they’re back in signal.
You can provide building managers with accurate ETAs, proof of attendance, and immediate confirmation when maintenance is completed. This improves client satisfaction and reduces queries.
Coordinate your building portfolio more effectively
Join facilities management companies using RAM to manage multi-site operations and prove SLA compliance.