Meet Changing Demands of the HVAC Industry

With complexities in regulation and growing innovation, the HVAC industry is struggling to cope with the changes. Green technologies are changing the way how buildings are designed and constructed. Likewise, customers prefer to hire HVAC contractors who are aware and can assist them with such revolutionary technologies. Due to seasonal demand and service requests, HVAC agencies have to leverage high times and sustain during leaner times. Nevertheless, intense competition, high costs, and talent crunch further increase operational challenges for many HVAC contractors.

However, providing valuable customer service can help set yourself apart from the rest and increase your brand reputation. A flexible job management solution can empower your team and field workers to adapt to changing demands of the industry and customers while remaining in compliance with industry standards

HVAC machinery in a building

Make your HVAC business competent and boost revenue

Job Assist provides advanced features to conduct maintenance and streamline jobs, empowering them to do multiple things simultaneously. 

Job schedule management

HVAC managers can schedule jobs quickly and easily, and field workers can reach customers at the earliest.

  • Schedule jobs from the Job Assist web portal and get job details with a glance.

  • Set up preventive maintenance schedules and ensure regular and optimised aftercare services.

  • Create custom job sheets for different job requirements and give access to everybody.

Real-time data 

HVAC agencies can get rid of multiple systems for heating, ventilation, and air conditioning; our platform’s single dashboard provides access to all types of jobs. 

  • View and track the status of each job in real-time.

  • Track the location of field workers using the tracking feature in the mobile app.

  • View and access job data anytime and anywhere.

Person carrying out maintenance on an air con unit

Go paperless

Our platform offers end-to-end digitised solutions, accelerating operations, saving costs, and keeping up with technology trends.

  • All quotes, invoices, documents, job sheets, and more are stored in our cloud-based system.

  • Reduce admin headaches and eliminate the paper-based approach.

  • Capture Customers' signatures and documents through the app itself.

Equip field workers with our mobile app

Your field engineers can control jobs in the field as they have everything available at their fingertips.

  • Job Assist’s modern and easy-to-use mobile app lets field engineers perform job duties without delays.

  • The field team receives job updates in real-time and can add comments and edit job sheets on the go.

  • Use our custom form builder to create electronic forms and simplify operations.

  • Fulfil compliance-related regulations from the mobile app and reduce their admin workload.

Customer service worker on the phone

Run Consistent Business and Enhance Customer Service

Keep budgets under control

Along with tracking jobs, managers can track job costs and foster timely payments with automated processes.

  • Check and validate job costs, margins, and time spent on the job with our single and powerful dashboard. 

  • Create invoices in seconds using job information and get approvals in real time.

  • Automatically send invoices to customers through the portal once the job is completed.

  • Reduce admin burden and get payments faster.

Easy accessibility

Our solution is accessible from any device, and the field worker mobile app works on iOS and Android. 

Fleet of white vans lined up

Leading tracking solution provider

RAM Tracking is a leading vehicle tracking solution provider in the UK, serving 22,000+ businesses across the globe.

Seamless integration

Easily integrate our platform into leading software or your existing GPS fleet tracking solutions.

Enhance customer experience

Increase good reviews with customer and asset history at the engineers’ fingertips. 

Ensure first-time fixes

Provide more first-time fixes without returning to the office or making extra site visits by always having the right data and tools

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