Matrix Tooling

How Job Scheduling Helps Maximise Productivity

A Matrix Tooling Case Study

Matrix Tooling provides cutting-edge tools from leading suppliers, along with vending solutions, engineered solutions, and expert tooling consultancy. John Kelvey, Logistics Supervisor at Matrix Tooling, shares his experience implementing RAM Tracking's Job Assist system to enhance their job management processes.

Discovering Job Assist

As an existing RAM Tracking customer, Matrix Tooling was invited to participate in a beta test of the Job Assist system. This opportunity came at the perfect time, as the company was looking to transition from their entirely paper-based job management approach.

Seamless Integration

The team quickly discovered that Job Assist aligned perfectly with their:

• Operational needs
• Existing methods
• Business philosophy

Key Benefits

John describes the system as "straightforward, user-friendly, and clear" while delivering excellent information quality. The team particularly values:

• EPOD Functionality: Using Job Assist as their Electronic Proof of Delivery system
• Templated Jobs: Allowing field teams to create detailed job sheets through the mobile app
• Instant Submission: Completed jobs are immediately accessible to the management team
• High Volume Processing: Capacity to handle 500+ jobs per week
• Custom Sheets: Adaptable to specific company needs

Field Team Experience

Drivers participating in the beta test reported positive experiences using Job Assist in the field. While the custom sheets feature required some time to understand its terminology, the overall system proved highly intuitive.

For Matrix Tooling, the Job Assist system has proven to be "a very efficient, user-friendly, and informative method" for implementing an app-based EPOD system, precisely meeting their primary requirements.