By RAM Tracking on 8 Sep 2025
By Daniel Briggs, Marketing Director, RAM Tracking
A personal wake-up call that reinforced why managing driver behaviour is more critical than ever for fleet businesses.
I'll be honest with you; I recently completed a speed awareness course. Not exactly the kind of experience I expected to be writing about in a professional context, but it turned out to be one of the most eye-opening lessons I've had. It taught me about the real impact of driver behaviour on businesses.
Let me set the record straight, I wasn't tearing down a motorway at ridiculous speeds. I was on a family glamping trip, had nipped out for food, and my speed simply crept over the limit. A momentary lapse of concentration that cost me a morning in a classroom.
But what I learned there has fundamentally changed how I think about fleet management and driver safety.
The course delivered some fascinating insights I genuinely didn't know:
The accident statistics shared during the course put everything into perspective. According to the latest Department for Transport data:
That's 128,375 total casualties, essentially wiping out a city the size of Cambridge every single year.
These aren't just numbers; they represent real people, real families, and real businesses dealing with devastating consequences. To put this in perspective, according to road safety charity Brake, someone is killed or seriously injured on our roads every 17 minutes.
Sitting in that online classroom, I couldn't help but think about the fleet managers I work with. The weight of responsibility they carry is enormous. Every vehicle that leaves their depot represents not just a business asset, but someone's safety; their drivers, other road users, and ultimately their company’s reputation and financial stability.
Yet many lack the tools and systems to effectively address these concerns.
Poor driver behaviour doesn't just create safety risks; it hits your bottom line hard. Our recent Fleet Efficiency Benchmark Report, based on data from over 500 fleet managers, revealed:
The impact extends across multiple areas of fleet operations:
The impact of addressing driver behaviour becomes clear when you see real results. ASB Delivery Services implemented comprehensive driver management and achieved remarkable outcomes:
These results demonstrate that investing in driver behaviour management delivers measurable ROI while improving safety outcomes.
The encouraging news? Technology is making it easier than ever to manage driver behaviour. Modern fleet management solutions offer:
Here's what my speed awareness course really taught me: we're all human. Even the most responsible drivers can have momentary lapses. The difference between a successful fleet operation and a troubled one isn't whether mistakes happen, it's whether you have systems in place to minimise their frequency and impact.
The best fleet managers I know don't rely on hoping their drivers will always make perfect decisions. They invest in technology and processes that support good decision-making and provide safety nets when human error occurs.
My morning in that classroom was a reminder that managing driver behaviour isn't about being punitive or distrustful, it's about being responsible. Every fleet manager has a duty to their drivers, their business, and the public to do everything possible to promote safe driving.
In an industry where margins are tight and competition is fierce, investing in driver behaviour management isn't just about risk mitigation; it's about operational efficiency, cost control, and building a sustainable business.
The statistics don't lie: someone is killed or seriously injured on our roads every 17 minutes. As fleet operators, we have both the opportunity and the responsibility to be part of the solution.
Drive safe. Your business depends on it.
Want to learn more about how modern fleet management solutions can help you better manage driver behaviour and improve business outcomes? Our Fleet Efficiency Benchmark Report contains insights from over 500 fleet managers and is available as a free download.
Daniel Briggs is Marketing Director with almost 3 years of experience in the Field Service SaaS space and a deep understanding of what fleet managers need for both fleet tracking and job management.
His expertise spans fleet optimisation, driver behaviour management, and technology solutions that deliver measurable business results.
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